Migration Satisfaction Survey Plugin

Modified on Mon, 28 Jul at 9:02 AM

Overview

The Migration Satisfaction Survey plugin enables IT teams to gather structured feedback from users following their migration to Windows 11. It provides a simple, automated way to assess user sentiment, identify post-migration challenges, and uncover opportunities for improvement.

By capturing direct user responses through a tailored online survey, this plugin offers valuable insights that can be used to improve future migrations, enhance user experience, and demonstrate service quality to stakeholders.

Key Features

Distribute a branded, easy-to-complete user satisfaction survey
Measure user experience with star ratings and structured questions
Automatically trigger survey invitations post-migration
Aggregate all responses into a clear, comprehensive report

Component Parts

1. Migration Satisfaction Survey

A Portal Form designed to collect structured feedback from users, including multiple questions and star rating responses to gauge satisfaction.

2. Overall Satisfaction Survey Results

A Datamining Report that compiles all user survey responses into a single, easy-to-analyse report - ideal for monitoring trends, identifying pain points, and demonstrating performance metrics.

3. Send Satisfaction Survey Automatically

An ESM Plan that automatically sends the survey to users who completed their migration more than 5 days ago, ensuring timely and relevant feedback.