TABLE OF CONTENTS
- Project Settings Overview
- Accessing Project Settings
- Project Settings Tabs
- Further Support
Project Settings Overview
The Project Settings page in ManagementStudio provides centralised configuration for project-specific options, including general settings, email templates, housekeeping, and portal localisation. Only users with project admin permissions can view and access the Project Settings page.
Accessing Project Settings
To access the Project Settings page:
- Navigate to
Administration→Project Settings.

Project Settings Tabs
The Project Settings page contains the following tabs:
- Project Settings
- Project Policies
- Email & Keywords
- Email Template Wrappers
- Link Tags
- ESM (Evergreen Servicing Module) Extra Data
- Portal Labels
Project Settings Tab
This tab allows administrators to define core information and configure modules for the project.
Project Settings

| Field | Description |
|---|---|
Project Name | Set the project name. |
Portal Auth Wrapper (DMR, Dashboard, Pages) | Specify the authentication wrapper for DMRs, dashboards, and web pages. |
Portal No-Auth Wrapper (Survey, Sign-Offs, Self-Schedule) | Specify the no-authentication wrapper for surveys, test sign-offs, and self-schedules. |
Project Icon | Assign a project icon from FontAwesome regular icons. |
Project Order | Set the project display order. |
Project Id | Unique internal reference generated by ManagementStudio. |
Project Description | Enter a brief summary of the project. |
Online Icon List | Link to available icons: Classic Regular Style Icons |
Main Tab Settings
Define which modules (buttons) are visible within the project and their order, labels, icons, and colours.

| Field | Description |
|---|---|
Plural Name | Plural term for the item (e.g., "Devices"). |
Singular Name | Singular term for the item (e.g., "Device"). |
Icons | Specify an icon from FontAwesome. |
Colour Hex | Set the button colour using a hex code. |
Visible | Toggle item visibility. |
Display Order | Order in which the item appears. |
Dashboard
- Hide built-in dashboards that cannot be edited once custom dashboards are in use.
- Define the number of default dashboards displayed for users who have not customised their dashboard selection.

Hide Built-In Dashboards
Disable ManagementStudio's pre-supplied dashboards when custom dashboards are in place.

Import/Export Project Config
Import or export project configuration files.
Project Policies Tab
This tab provides tools for cleaning up and maintaining project data and configuration.
Note: Save any changes before using the
Run Nowbutton to immediately execute a task.
Housekeeping
| Task | Description |
|---|---|
| Delete Items Marked for Deletion | Permanently remove items after a retention period. Admin sets the number of days items remain recoverable. |
| Trim Custom Form Field History | Limit history for fields with Track History flag unset; fields with the flag enabled are not trimmed. |
Links
| Task | Description |
|---|---|
| Simplify User-App-Device Links to User-Device Links | Generate simpler User-Device links from 3-part links (original links remain unchanged). |
| Simplify User-App-Device Links to User-App Links | Generate simpler User-App links from 3-part links. |
| Simplify User-App-Device Links to App-Device Links | Generate simpler App-Device links from 3-part links. |
| Remove aged App-User-Device Links | Delete aged User-App-Device links with no usage (recommend value: 365 days). |
| Remove aged link deletion history | Remove aged link deletion entries from reports (recommend value: 24 months). |
Reminder Emails
| Task | Description |
|---|---|
| Send Self-Schedule Reminder Emails | Send reminders at 6am, distributed over 3 hours. |
| Send Survey Reminder Emails | Send survey reminders at 6am, distributed over 3 hours. |
| Send Test Sign-Off Reminder Emails | Send test sign-off reminders at 6am, distributed over 3 hours. |
| Repair Grid/Details Fields | Repair grid and details field data. |
Report Endpoints
| Task | Description |
|---|---|
| Enable Endpoint for Datamining Reports | Enable PowerBI endpoints for Datamining Reports. Requires appropriate role. |
| Enable Endpoint for Projection Reports | Enable PowerBI endpoints for Projection Reports. Requires appropriate role. |
| Enable Endpoint for Blueprint Readiness Reports | Enable PowerBI endpoints for Blueprint Readiness Reports. Requires appropriate role. |
| Enable Endpoint for History Reports | Enable PowerBI endpoints for History Reports. Requires appropriate role. |
Email & Keywords Tab
Configure project email addresses, enable mailbox monitoring, and define project keywords.
Email Settings
Set the following:
Email From AddressEmail From Display Name- Enable
Email trackingfunctionality
Monitor a Mailbox
Enable ManagementStudio to monitor a mailbox for replies, and automatically add relevant email responses as notes on associated records.
| Setting | Description |
|---|---|
Monitor Mailbox Enabled | Enable mailbox monitoring. Email tracking must be enabled. |
Create Defects for emails... | Create defects for new, unrelated emails received. |
Pre-Processor ScriptId | Script to override email interpretation post-processing. |
Shared Mailbox Alias | Use a shared mailbox instead of a dedicated individual mailbox. |
Email Connection
| Field | Description |
|---|---|
Mail Server Address | DNS name of SMTP server (use DNS not IP). Office 365 SMTP example. |
Email Server Port | Port for outgoing mail, default is 25. |
SSL Options | SSL configuration (e.g., StartTls for Office 365, None for default). |
Trusted Connection | Enable if server is whitelisted for anonymous email sending. |
Email Account Username | Username for mailbox authentication (disable Trusted Connection first). |
Email Account Password | Password for mailbox authentication (disable Trusted Connection first). |
Connect to Azure | Enable to use O365 OAuth. |
Azure Directory (Tenant Id) | Azure directory tenant ID. |
Azure Application (Client Id) | Azure application client ID. |
Troubleshooting Email
| Field | Description |
|---|---|
Last Error | Details of the last email server connection error. |
Last Message Id | Clear value if previously processed emails are missed. |
Last Message Date | Clear value if previously processed emails are missed. |
Project Keywords
Define up to five fixed project keywords (Project-Keyword-1 to Project-Keyword-5) for commonly used, infrequently changing values, such as URLs or shared mailbox addresses.
Email Template Wrappers Tab
Customise system emails and button wrappers for your project.

Default Email/Button Wrappers
Edit the default email template wrapper, including logos, header, and footer appearance.
Core Email Templates
- New User Account Email: Sent to users on account creation. Contains "Set Password" and download links.
- Change Password Email: Sent on password reset via admin or "Forgot Password" function.
- Internal Event Email: Used for system notifications, e.g., application moves or new device/defect creation. Subject and message can be customised.
- Additional Email/Button Wrappers: Create additional customised email/buttons as required.
Link Tags Tab
Configure link tags specific to the project (details will depend on your deployment requirements).

ESM (Evergreen Servicing Module) Extra Data Tab
Configure up to ten ESM global data values, referenced in ESM plan criteria as [Data1] through [Data10].
ManagementStudio can connect to up to three System Center Configuration Manager (SCCM) instances via ESM.
Required details to set up SCCM integration:
- SCCM Site Code
- Site FQDN
- ManagementStudio Service Account Name (requires read/write access)
- ManagementStudio Service Account Password

Portal Labels Tab
Customise user-facing text, errors, and warnings on the portal.
Portal Text
| Setting | Description |
|---|---|
Portal Banner Area Html | HTML for portal page banners (e.g., project logo image). |
Default Tag Message | Default message under all portal messages (e.g., contact details for support). |
Internal Server Error Header | Header displayed on internal server errors. |
Internal Server Error Message | Content for internal server error messages. |
Portal Localisation - Self-Schedule
| Setting | Description |
|---|---|
Self-Schedule Header Message (Warning) | Warning above self-schedule view. |
Self-Schedule Locked Message (Warning) | Warning when self-schedule is locked. |
Self-Schedule Expired Message (Warning) | Warning for expired self-schedule link. |
Self-Schedule Fully Booked Message (Warning) | Warning when all slots are booked. |
Self-Schedule Header Message (Error) | Error above self-schedule view. |
Self-Schedule Invalid Schedule Message (Error) | For invalid schedule errors. |
Self-Schedule Invalid instance Message (Error) | For invalid instance errors. |
Self-Schedule Invalid Url Message (Error) | For invalid URL errors. |
Self-Schedule Invalid Security Message (Error) | For invalid security errors. |
Self-Schedule Invalid DeployUnit Message (Error) | For invalid deployment unit. |
Self-Schedule DeployUnit Bad Dates Message (Error) | For invalid deployment unit date range. |
Self-Schedule Disabled Message (Error) | When self-scheduling is disabled. |
Portal Localisation - Surveys
| Setting | Description |
|---|---|
Warning Survey Header Message (Warning) | Warning above survey panel. |
Warning Survey Locked Message (Warning) | When survey is locked. |
Survey Header Message (Error) | Error above survey panel. |
Survey Invalid Survey Message (Error) | For invalid survey errors. |
Survey Invalid Instance Message (Error) | For invalid survey instance. |
Survey Invalid Url Message (Error) | For invalid survey URL. |
Survey Invalid Security Message (Error) | Security violation in survey. |
Survey Pdf Print Expired Message (Error) | Survey PDF export expired. |
Survey Disabled Message (Error) | When survey is disabled. |
Portal Localisation - Test Sign-Offs
| Setting | Description |
|---|---|
Test Sign-Off Header Message (Warning) | Warning above sign-off. |
Test Sign-Off Locked Message (Warning) | When sign-off record is locked. |
Test Sign-Off Header Message (Error) | Error above sign-off. |
Test Sign-Off Invalid Test Type Message (Error) | Invalid sign-off test type. |
Test Sign-Off Invalid Survey Message (Error) | Invalid sign-off survey. |
Test Sign-Off Invalid instance Message (Error) | Invalid sign-off instance. |
Test Sign-Off Invalid Url Message (Error) | Invalid sign-off URL. |
Test Sign-Off Invalid Security Message (Error) | Security violation in sign-off. |
Test Sign-Off PDF Print Expired Message (Error) | Sign-off PDF export expired. |
Test Sign-Off Disabled Message (Error) | When test sign-off is disabled. |
Further Support
For further assistance, visit the ManagementStudio Service Desk to search the knowledge base or create a new support ticket.
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