How to Setup Notifications

Modified on Wed, 5 Apr, 2023 at 9:08 AM

TABLE OF CONTENTS

Overview

ManagementStudio provides user-configurable notifications so that alerts are automatically sent on specific triggers. Example notifications:

Click on the user icon (1)
Click New Event Alert (2) - Note: if this button is greyed out you may not be in the Role Group which enables this feature. For more information on Role Groups see here: https://support.managementstudio.com/a/solutions/articles/14000108610

Configure the Alert as per the settings below:

Setting	Options
Alert Scope	Use this to set the scope of the alert to: Paused - Alert turned off My Items Only - Items assigned to you All Items - Every item in that module Filtered - Only items which match the process/Blueprint filter
Notification	Choose how the alert should be displayed: Alert UI - An in-app alert in the Notifications area Alert Email - An email sent to the email address for that user
Module	Choose the module which will trigger the alert: Device User Migration Deployment Unit Defect Task Contact
Event	Chose which event should trigger the alert. The available triggers will vary depending on the chosen module. Options will exists for events such as Created,Updated and Deleted, plus many others.
Sub Event	This setting allows further customisation of some Events. For example if an alert is created for when a dependency is added to an Application, the Sub Event allows control of whether the alert is sent on dependencies being Added, Removed or Add and Removed.

If you require further support, please visit ManagementStudio's Service Desk to search the knowledge base or create a new support ticket.