How to Setup Notifications

Modified on Thu, 26 Feb at 6:20 PM

TABLE OF CONTENTS




Alert Notifications

Overview

ManagementStudio allows users to configure notifications so that alerts are automatically sent when specific events occur. Example notifications include:

  • Email notification when an application has been tested
  • In-app alert when a task is completed
  • Email and in-app alert when a Deployment Unit is assigned to you


Setting Up a New Alert

To create a new alert:

  • Click the user icon (1).

  • Select New Event Alert (2).

    Note: If the New Event Alert button is greyed out, your Role Group may not have permission to create alerts. For more information, see Role Groups.



  • Configure the alert using the following settings:



SettingOptions and Description
Alert ScopeSet the alert target:
  • Paused – Alert is turned off
  • My Items Only – Items assigned to you
  • All Items – Every item in the module
  • Filtered – Only items matching the process or Blueprint filter
NotificationChoose delivery method(s):
  • Alert UI – In-app notification in the Notifications area
  • Alert Email – Email notification sent to the user's email address
ModuleSelect the module that will trigger the alert:
  • Device
  • User Migration
  • Deployment Unit
  • Defect
  • Task
  • Contact
EventChoose the event that triggers the alert. Event options depend on the selected module, such as Created, Updated, Deleted, and others.
Sub EventRefine the event further where applicable, for example:
  • Added
  • Removed
  • Add and Removed
This refining is available for certain events, such as when a dependency is added or removed.




  • Click Add Alert to save the new alert.



Editing an Existing Alert

To modify an alert:

  • Click the user icon.
  • Click Edit next to the desired alert.
  • Adjust the alert settings as needed.
  • Click Add Alert to save your changes.


Deleting an Alert

To remove an alert:

  • Click the user icon.
  • Click the Delete button next to the relevant alert.
  • Click Remove to confirm the deletion.




Further Support

For additional assistance, visit the ManagementStudio Service Desk to search the knowledge base or submit a support ticket.

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