If Office 365 is used for sending emails via SMTP, it's recommended that a dedicated mailbox is created.


Administration -> Global Settings -> Site & Email Config

  • Enter the email address as the Email Account Username
  • Fill in other fields as shown below
  • Click Save Changes


Administration -> Project Settings -> Email & Keywords

  • The Email From Address should match the username
  • The Email From Display Name can be modified as required
  • Click Save Changes